FAQs

For the comfort and safety of our passengers and staff, only assistance animals are allowed on our trains. Being a heritage, narrow-gauged railway we are restricted for space inside our carriages.

Please contact our Ticket Office directly to discuss any assistance you may require.

A return journey to the summit is approximately 2.5 hours which includes a 30 minute stop-over at Hafod Eryri, the UK’s highest visitor centre. A return journey to Clogwyn is approximately a 2 hour round-trip which allows for a 30 minute stop-over before returning to Llanberis.

For logistical reasons and to account for unpredictable weather conditions and potential disruptions to train services, passengers must return on the same train.

Single tickets for the Traditional Diesel Service can be purchased in advance online (subject to a £3.50 booking fee per transaction) or at the Llanberis Ticket Office when available, exclusively for the journey up the mountain.

Single tickets down the mountain cannot be pre-booked and are only available on a standby first come, first served basis from the destination station of the day (Clogwyn or Snowdon Summit).

The reason we cannot offer pre-booked tickets to travel down the mountain is because we have no guarantee that our trains will be able to reach their destination. All travel is weather permitting and if the wind speeds on the mountain exceed our operational safety level, our services will be interrupted and  may even be suspended all together. This can happen throughout the year. In addition, any form of technical issue can prevent trains reaching their destination.

People who walk up the mountain must also be prepared to walk back down.

Due to the unpredictable weather on the mountain we cannot guarantee trains will reach their destination before leaving Llanberis Station. Return tickets are only valid once you have boarded the train in Llanberis 15 minutes before your train leaves.

Our trains still run if the weather is rainy, cloudy or otherwise inclement. Occasionally, very high winds on the mountain may call for a shorter journey or cancellation.

If we have to cancel a train completely you will be offered the choice to move your booking to another day or receive a full refund.

It is important to note that, in the event of adverse weather conditions, if you voluntarily decide not to travel and the trains are operating as scheduled, your ticket will be forfeited, with no refund due.

All pre-booked tickets are available for collection from our Llanberis Ticket Office right up to 30 minutes before departure. All you will need to provide is your booking reference number or confirmation.

Any available tickets for on the day travel are sold online from 8.30am and from our ticket office in Llanberis, and these tickets sell out very quickly. During busy periods and particularly in good weather, all of our trains can be sold out and advance booking is highly recommended.

There is a discounted rate for groups of over 25 fare paying passengers. Please see our times and prices page.

As a single line railway, our trains adhere strictly to their departure schedules and cannot be delayed for late passengers. In the event we do not receive any prior notification and you still intend to travel, please be aware that you will need to purchase another ticket if there are seats available.

It is important to note that we do not offer refunds for tickets.

The first train is scheduled to leave Llanberis at 9am with subsequent trains scheduled for departure at 30 minute intervals throughout the day subject to passenger demand. If you plan on purchasing a ticket on the day of travel, we highly recommend booking online before your journey to ensure availability and avoid any potential disappointment.

Hafod Eryri opens daily from late Spring to the end of October from 10am daily (weather permitting) and will close 20 minutes before the last train leaves the summit.

On bad weather days and when access to the summit via train is not possible, Hafod Eryri will remain closed. Please visit our social media channels for the latest summit updates.

A return ticket allows for an approximately 30 minute stop at Hafod Eryri, the UK’s highest visitor centre.

For logistical reasons and to account for unpredictable weather conditions and potential disruptions to train services, passengers must return on the same train.

A return journey to Clogwyn allows for a 30 minute stopover.

For logistical reasons and to account for unpredictable weather conditions and potential disruptions to train services, passengers must return on the same train.

The 30 minute stopover at Clogwyn does not provide sufficient time to walk to the summit and back to Clogwyn in order to travel on your return ticket. If you intend to walk from Clogwyn to the summit, which typically takes around 1 hour, it is advisable to pre-book a single ticket for the ascent. Single tickets for the descent from Clogwyn are only available on a standby basis at Clogwyn itself, and it is important for walkers to understand that there is no guarantee of available seats on the trains at any given time. Therefore, if you choose to walk up, you should be prepared to walk back down.

A Sherpa bus service operates throughout the season and runs a circular route around the Snowdonia area.

Please use the link below provided by the National Park to plan your journey:

Sherpa’r Wyddfa

An average time would be approximately an hour. It is a mile in distance and 1,000‘ increase in altitude up a 1:5 incline.

All major credit and debit cards are accepted with the exception of American Express.

Snowdon Mountain Railway operates a disabled access policy. Wheelchair users and passengers with mobility issues are asked to call us to discuss their specific requirements prior to booking.

There is a small, independently run café halfway up the Llanberis path.

There are toilet facilities at Llanberis Station and at Hafod Eryri, the summit visitor centre. Please note there are no toilets or other facilities at Clogwyn Station.

We apologise for the inconvenience, but we are unable to accommodate large, bulky items due to limited space. However, pushchairs can be left, at the owners risk, at the platform in Llanberis station. These can then be collected on your return.

Snowdon Mountain Railway station is located in Llanberis on the A4086 and the postcode LL55 4TU will take you straight to our car park behind the station. The nearest mainline railway station is Bangor which is approx. 8 miles from Llanberis. There are buses from many local destinations. To find information on local buses and trains call 0871 2002233 or visit www.traveline.info

We have our own small pay and display car park behind the station on Victoria Terrace (LL55 4TU). Parking can be limited during busy periods.

Please note that the car park across the road from the station is not owned or operated by Snowdon Mountain Railway.

There is also ample paid parking in Llanberis which does not require pre-booking. 

LL55 4TU is a generic postcode for the immediate area and will take you to within half a mile of the railway station. Our car park is located on Victoria Terrace behind the station.