To ensure the comfort and safety of all our passengers, we only allow assistance animals to be brought on board our trains. As a heritage narrow-gauge railway, our carriages have limited space, and unfortunately, we are unable to accommodate pets of any kind regardless of their nature, with the exception of registered assistance animals. Due to the carriage compartments, it wouldn't be a nice experience for pets either.
This policy has been put in place following previous experiences where pets caused disruptions, including incidents of barking, fouling, guests having allergic reactions and even animals fighting with each other. Guest experience is paramount and this decision was based on that.