FAQs

Your questions answered

Tickets

Due to the comfort and safety of our passengers and staff, only registered support dogs are allowed on the trains.

Single tickets up the mountain can be purchased in the ticket office at Llanberis or in advance by telephone (subject to a £3.50 booking fee per transaction).

Single tickets down are only available on a standby basis at the destination station of the day (Summit or Clogwyn) and walkers should be aware that there is no guarantee of there being trains with available seats on the mountain at any given time. Therefore, if you walk up, you should be prepared to walk down as well.

Snowdon Mountain Railway trains still run if the weather is rainy, cloudy or otherwise inclement. Occasionally, very high winds on the mountain may call for a shorter journey or cancellation. If trains are still able to run to Rocky Valley return ticket holders (not applicable to single tickets or groups) will be offered either a partial refund and still travel 5/8ths of the way up the mountain; or you will be able to move your booking to another day, or a full refund if neither of these options suits your arrangements. If Rocky Valley is the destination, passengers are unable to disembark the train. If Snowdon Mountain Railway has to cancel a train completely you will be offered the choice to move your booking to another day or receive a full refund. If you choose not to travel of your own accord because of bad weather, and trains are still running a normal service, then you would forfeit your ticket and not be entitled to a refund.

Due to unpredictable weather on the mountain we cannot guarantee trains will reach the Summit before it leaves Llanberis Station. Return tickets are only valid once they have been clipped by the train guard upon boarding the train in Llanberis.

Pre-booked tickets are available for collection from our Llanberis Ticket Office right up to 30 minutes before departure. We do not post out pre-booked tickets.

Tickets for walk up customers are sold daily from 8.30am in our ticket office in Llanberis. We do not accept telephone or online bookings on the day of travel. At peak holiday periods particularly in good weather, all of our trains can be sold out and advance booking is recommended.

All major credit and debit cards are accepted with the exception of American Express.

There is a discounted rate for groups of over 25 fare paying passengers. Please see our times and prices page.

All trains leave on time and cannot be delayed for late passengers. If we receive no notification and you still wish to travel you will have to purchase another ticket if there is still availability.

Getting here

Snowdon Mountain Railway station is located in Llanberis on the A4086. The nearest mainline railway station is Bangor which is approx. 8 miles from Llanberis. There are buses from many local destinations. To find information on local buses and trains call 0871 2002233 or visit www.traveline.info

There is a pay and display car park at the rear of the railway, on Victoria Terrace.

LL55 4TT is a generic postcode for the immediate area and will take you to within half a mile of the railway station. Our car park is located on Victoria Terrace behind the station.

Journey

Weather permitting trains normally run to the Summit from May. Between mid-March and May, the trains will normally run to Clogwyn which is ¾ distance up Snowdon. Please phone to confirm, as this date is dependent on spring weather conditions on the mountain.

The first train is scheduled to leave Llanberis at 9am with subsequent trains scheduled for departure at 30 minute intervals throughout the day subject to passenger demand. If you intend to buy a ticket on the day it is advisable to check on availability before setting off to avoid disappointment.

A return ticket allows for an approximate 30 minute stop at the Summit before returning on the same train. This is the only logistical way we can guarantee to bring you back down the mountain as there may not be availability or trains later in the day and with the weather able to change very quickly train services maybe stopped at short notice.

A Sherpa bus service operates throughout the season and runs a circular route around the Snowdonia area.

Maps are available to purchase at Llanberis station and at Hafod Eryri.

An average time would be approximately an hour. It is a mile in distance and 1,000‘ increase in altitude up a 1:5 incline.

General

Snowdon Mountain Railway operates a disabled access policy. Wheelchair users and passengers with mobility issues are asked to call us to discuss any particular requirements prior to booking.

There is a small independently run café halfway up the Llanberis path.

There are toilet facilities at Llanberis Station and Hafod Eryri, the Summit visitor centre. Please note there are no toilets or other facilities at Clogwyn or elsewhere on the mountain.

Snowdon Mountain Railway regrets that due to lack of space it is not practical to carry large, bulky items. Pushchairs may be left, at the owner’s own risk, at Llanberis station with the platform staff for collection on return.

For food hygiene reasons only registered support dogs can enter the building. Tethering rings are provided on the external walls to the rear of the building.

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