At Snowdon Mountain Railway, we are committed to the provision of equal access for all. This information is intended to advise you of the facilities we can provide to help passengers with disability enjoy Snowdon Mountain Railway and all it has to offer.
If you have any queries about travelling on Snowdon Mountain Railway, please telephone or email the railway for information. Our staff will be happy to advise you of the facilities available and the accessibility of the site.
Snowdon Mountain Railway
Tel: 01286 870 223
Tickets are available at a reduced price for disabled customers.
Traveline Cymru can provide accurate and up to date public transport information. You can contact the telephone information line on 0871 200 22 33 or visit www.traveline.org.uk for advice on bus, train and coach travel in Wales.
The Llanberis Platform can be accessed via 2 steps or a ramp – our staff will be happy to give assistance if required.
All of our contemporary carriages have ramped access for a wheelchair. It is advisable to pre-book on 01286 870 223 to guarantee a wheelchair space. Our staff will be happy to give any assistance required.
Manual wheelchairs are available for customers with restricted mobility to use at Llanberis and the Summit Stations.
There is insufficient space in the carriages to accommodate prams, pushchairs, children’s car seats, walking frames, mobility scooters or folded wheelchairs. These items can be left, at the owners risk at the platform in Llanberis, please ask a member of staff for assistance.
Trains may terminate at Rocky Valley (just over half way) or Clogwyn (three quarters of the way to the Summit). Neither of these destinations have toilet facilities. No passengers can disembark at Rocky Valley. Passengers using wheelchairs are able to exit the train at Clogwyn onto the platform. The terrain off the platform at Clogwyn is mountainous and may not be suitable for wheelchair users.
There are three designated parking spaces for people with disabilities available on the railway’s forecourt. When these spaces are full the Pay and Display car park off Victoria Terrace, behind the station can be used. A pay and display ticket is required in this car park as it is monitored by a camera. There is a drop off point on the Station forecourt; however, cars cannot park in this area.
Registered assistance dogs can travel on the trains and have access to the catering and retail facilities, as well as the Audio Visual Theatre.
The ticket office can be accessed by a single step or a ramp.
The shop is accessed via 2 steps or a ramp and the café is on level ground.
An accessible toilet is located at Llanberis Station and a Radar key is required for access. An on-site Radar key can be collected from the Traffic Control or Ticket Office. Any member of staff will be happy to assist on request.
Undercover benches are located beside the ticket office and the platform.
Picnic benches are situated on the station forecourt. Additional seating and tables are located on the station forecourt during the summer months.
Enjoy an awe-inspiring 13-minute virtual journey “To the Summit of Snowdon” in the new audio-visual theatre at Llanberis Station. There is level access to this building. Relive the fascinating history of the mountain and its unique railway.
For Mobility affected passengers, Hafod Eryri is accessible by a wheelchair lift at the train passenger entrance to the building. The shop and café are then fully accessible. There are whispering windows in the building providing customers with audio information of the surrounding area.
A disabled access toilet is located at the rear of Hafod Eryri.